Halstead International provides a 10-year guarantee on Topflor laminated floor covering. This warranty is valid from the date of purchase from the dealer and applies to the resistance to wear of the decorative surfaces. Conditions The worn patch must be clearly recognizable or the decorative layer completely worn away. The worn surface must encompass at least 1 cm2. Instances of wear at the edges of the element are excluded from the warranty. The Topflor laminated floor must be laid professionally in accordance with our laying instructions in dry residential or commercial areas. Wet areas, such as saunas or bathrooms, are excluded from the warranty. Before and while laying Topflor, all laminated floor coverings must be examined for possible recognizable defects; any rights to claim under warranty become invalid after defective elements have been fully laid. To check the entitlement of a claim under warranty, Topflor reserves the right to inspect the floor. Unusual and improper stress or mechanical damage exclude a right to claim under warranty. The warranty is also invalidated if the floor covering is not cared for according to instructions with the incorrect cleaning agents or methods. Warranty claims can only be accepted if the goods were delivered by the dealer in the original packaging. Warranty A claim under warranty must be submitted within 30 days following the incidence of the defect on presentation of the original receipt at the dealer. We are unable to provide an extension of this period or more extensive demands, claims or rights. Should an incident occur which is covered by the warranty, we will deliver goods to replace worn floor coverings free of charge to the dealer. We reserve the right to repair details. Dismantling, assembly and consequential damage are not included in our warranty. If the product for which a claim is made is no longer available, our customer has a choice from our current product range.